Citi's Third-Party Portal: Streamlining Our Partnership
Citi provides our valued third-party partners with exclusive access to the Citi Third-Party Portal, a centralized, cloud-based platform designed to enhance communication and provide powerful self-service capabilities. This portal is a key component of our initiative to modernize and streamline our Third-Party Management (TPM) processes, developed in partnership with our technology provider, Aravo.
Already registered?
Log in to manage your purchase orders, invoices and payments.
Key Benefits for our Partners
By registering for the portal, your company gains access to tools designed to improve efficiency and transparency:
- Enhanced Self-Service: Instantly update your company's profile, including contact details, headquarters location, and registration information, ensuring we always have your most current data.
- Improved Efficiency: Experience faster processing and shorter cycle times for all external-facing control and compliance activities
Getting Started
Accessing these benefits requires a simple, one-time registration. Your company will need to assign a key contact to act as the administrator for your portal account.
For detailed instructions, training materials, and more information, please contact our Citi Third-Party Management team esc.tpu@imcnam.ssmb.com.
Citi iSupplier Portal
Current Citi suppliers can access self-service capabilities and real-time collaboration through the Citi iSupplier Portal. Registration is required to take advantage of the portal's benefits, which include:
- Visibility into purchase orders, invoices, and payment statuses
- Shorter end-to-end processing cycle times
The portal is also an ideal option for suppliers with a lower volume of invoices to submit them directly into Citi’s Procure to Pay (P2P) system, ensuring timelier receipt and processing.
Invoicing & Payments
As part of our digital transformation, we are moving to a paper-free, digitized supply chain. We require suppliers to issue invoices electronically using one of our digital options. For countries where regulations require a paper invoice, a hard copy must be submitted in addition to the electronic version.
Specific payment processing procedures may vary by country. Please contact the Service Desk to determine which options are available for your organization.
Invoicing Options
Direct Electronic Invoicing
This is our preferred method for suppliers with a high volume of invoices (500 or more annually), as it reduces payment cycle times and improves accuracy.
- Requirements: Suppliers must create an electronic file in a compatible format (cXML version 1.2.009 or a Citi custom Flat File).
- Get Started: To begin the implementation process, email p2p.eim@citi.com. A Citi technology expert will guide you through development and testing.
Citi iSupplier Portal
For suppliers with lower invoice volumes, the Citi iSupplier Portal allows you to submit invoices directly into our system. See the section above for more details.
Payment Methods
Electronic Funds Transfer (EFT)
Our preferred payment method is Electronic Funds Transfer (EFT).
Virtual Card Accounts (VCA) Program (U.S. Only)
In partnership with Citi Commercial Cards, we offer the Virtual Card Accounts (VCA) payment program in the United States. This allows suppliers to receive payments via a virtual credit card instead of traditional methods. Suppliers who enroll in the VCA program receive priority payment processing.
Advantages of the VCA program include:
- Receive accelerated payment based on program terms
- Improve cash flow and working capital
- Simplify reconciliation with detailed transaction data
- Gain greater control over accounts receivable
- No new point-of-sale equipment is required
- Strengthen your relationship with Citi
To learn more or check your eligibility, email us at Citi@info14.citi.com or call 1-877-345-6923.
Citi iSupplier Portal
The Citi iSupplier Portal is a secure, web-based platform designed exclusively for our approved suppliers. It provides a direct, real-time connection to Citi, enabling you to manage your business transactions and collaborate with us more effectively.
Key Benefits for Current Citi Suppliers
- Gain instant visibility into the status of your purchase orders, invoices, and payments.
- Securely manage your business transactions through a convenient self-service interface.
- Enhance communication and collaboration with Citi teams.
- Access the portal easily through any standard web browser at no cost.
- If you have any questions, please contact your Citi business representative.
| To Register | Contact the Electronic invoice management team: p2p.eim@citi.com. Vendors must contact EIM directly to request ISP access. EIM will provide the onboarding forms after evaluating whether the vendor meets the requirements and is a suitable candidate for ISP onboarding. |
|---|---|
| FAQs | |
| Training |
